Privacy Policy

JSR Insurance Services LLC ("JSR Insurance," "we," "us," or "our") is a licensed independent insurance agency. As an insurance producer, we collect and handle nonpublic personal information in the course of quoting, placing, and servicing insurance policies and surety bonds. This Privacy Policy explains what information we collect through this website and in the course of our agency operations, how we use and share it, the choices you have, and our terms and conditions for SMS and email communications.

Information We Collect

When you submit an inquiry through our contact form, request a quote, or work with us to place or service coverage, we may collect:

• Contact information, such as your name, email address, phone number, and company name
• Business and fleet details, such as USDOT/MC number, vehicle identification numbers, cargo type, and radius of operation
• Driver information, such as driver's license numbers and motor vehicle records, when needed for underwriting
• Insurance history, including prior carriers, loss runs, and claims history
• Bond and financial information reasonably required to underwrite a surety bond
• Any other information you choose to include in the subject or content of your message

This information is considered "nonpublic personal information" under applicable insurance privacy laws. We do not collect payment card numbers or Social Security numbers through this website; where that information is required to bind coverage, it is collected through secure, carrier-provided channels.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and prepare insurance or surety bond quotes
• Submit applications to insurance carriers and underwriters on your behalf
• Bind, issue, and service your policy or bond, including renewals and endorsements
• Assist with claims reporting and processing
• Communicate with you about your coverage, including by phone, email, or SMS text message
• Comply with insurance regulatory, licensing, and recordkeeping requirements
• Maintain records of correspondence for legitimate business purposes

We do not sell your nonpublic personal information, and we do not share it with nonaffiliated third parties for their own marketing purposes.

How We Share Your Information

As an insurance agency, we necessarily share information with third parties in order to quote and service your coverage. This includes:

• Insurance carriers, underwriters, wholesalers, and managing general agencies for the purpose of quoting, binding, and servicing your policy or bond
• Premium finance companies, when you choose to finance your premium
• Service providers who support our operations, such as our contact-form and email delivery provider, website hosting, and agency management systems
• Regulators, state insurance departments, or other parties when required by law, subpoena, or to prevent fraud
• A successor entity in the event of a merger, acquisition, or sale of agency assets

Each of these parties is authorized to use your information only as necessary to perform the services requested and is expected to maintain appropriate safeguards over it.

Cookies

This website may use essential cookies or similar technologies required for basic site functionality. We do not currently use cookies for advertising or cross-site tracking.

Data Retention

We retain information in accordance with applicable state insurance recordkeeping requirements and for as long as necessary to service your policy or bond, respond to your inquiry, and maintain reasonable business records, after which it is deleted or archived in accordance with our internal data retention practices.

Your Choices

You may contact us at any time to request that we correct or delete the personal information you have submitted to us, or to ask how your information has been shared, unless we are required to retain or share it for legal, regulatory, or legitimate business purposes, such as servicing an active policy or bond.

SMS and Email Communications — Terms & Conditions

By submitting your phone number or email address through this website, or by otherwise providing it to us, you may receive text messages and emails from JSR Insurance Services LLC related to your quote, policy, or bond. The following terms apply to those communications.

SMS Text Messaging

• By providing your mobile number and opting in, you consent to receive SMS text messages from us, including quote follow-ups, policy servicing updates, appointment reminders, and renewal notices.
• Message frequency varies based on your interactions with us.
• Message and data rates may apply, as charged by your wireless carrier.
• Consent to receive SMS messages is not a condition of purchasing any insurance product or service.
• You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent unless you opt back in.
• Reply HELP to any message for assistance, or contact us through the contact form on this website.
• We are not liable for delayed or undelivered messages, or for messages sent to a number that has been reassigned, without notice to us, from the individual who provided consent.
• Supported carriers are not liable for delayed or undelivered messages.

Email Communications

• We may send transactional emails related to your quote, application, policy, or bond, as well as, if you have opted in, marketing emails about our products and services.
• Every marketing email includes an unsubscribe link. You may opt out of marketing emails at any time by clicking that link; we will process your request promptly.
• Even after unsubscribing from marketing emails, we may continue to send transactional or servicing emails necessary to administer an active policy or bond.
• We will not sell or share your email address with unaffiliated third parties for their own marketing purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, how we handle your information, or our SMS and email communications, please reach out through the contact form on this website.